Our LED neon signs are not easily breakable and they are made out of food grade silicone neon flex with an acrylic as backing.
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Our neon signs do not produce any heat, they are unbreakable and also energy- efficient. The material we use is a lot safer and stronger for the neon signs.
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Our neon signs all directly connect into a standard socket which will also come with a plug for each shipping country as well as a 12B transformer.
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Yes, we are able to create waterproof versions for any outdoor occasions. However, you must please be specific on your application when you submit your customized order inquiry. Click here to inquire 
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These LED lights last a minimum duration of approximately 30,000 hours or more. This is about 3 times longer lasting compared to other neon material. Usually, if a problem occurs with the lights it is normally the transformer that has failed. However, these are very replaceable items which we can supply replacements if needed.
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Our LED neon signs are made with only 12V which runs at a much safer voltage compared to other neon materials. Due to the low output voltage, there will be no heat that will occur on the outer surface even after a long duration of operating. This means our neon signs are extremely safe.
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There is absolutely no maintenance required at all. LED is very environmentally friendly.

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Our 24 month warranty offers a guarantee on materials and workmanship on all of our neon signs. However, this does not apply to any damaged that has been caused due to incorrect installation or physical damage during usage.
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For letter height, our minimum size is around 10cm as letters have more of a definition at this certain size. It is possible for letters to be smaller than this but in our opinion larger letters look a lot more neater. For our sign size, the minimum size we offer is 50cm in width. You can always email our team if you have any concerns about the sizings!
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Yes, although we have found that some fonts and designs work better than others such as script fonts. If you have any font or designs in mind that you are unsure whether it will work, we will be more than happy to assist you and give you our opinion. Just contact our team for more information on fonts and designs!
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 The total number of colours we offer is 9. These colours are Blue, Red, Green, Pink, White, Yellow, Orange, Cyan, and Purple. If you have any other colour in mind for our customized products only we will still create it! 
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You can order directly on our custom product page, or is preferred you can always email our team and we will be happy to assist you through the process!
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All of our orders are created by hand in our production facility with a lot of care and attention to every detail of the design. Although, when we have high demand there is usually a slight waiting list. We take care of all our orders fairly by first come first served, so there is a chance that for our hand made custom production time it could average between 1 - 4 weeks after payment. We do not rush our production as we like to keep each product at a constant high standard to impress our customers. However, you will always be updated on your product throughout the production. We would to make sure that you are aware that many of our shipping carriers are currently experiencing some delays due the the current pandemic, the shipping service we use and the delays that may occur are not in our hands. But we can reassure you that we will do our absolute best to ensure you get a fast precaution and delivery.  All of our shipping times will refer to the time it is in transit, after the product is complete and once it has left the warehouse. Shipping time is usually between 4 - 14 days, but this could change due to the country and service level chosen at checkout.
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Yes, we do we ship worldwide.
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For order worldwide it may include import frees & duties or taxes when delivery takes place. This can be different depending on country the customer is ordering from as well as the size and weight of the neon sign.For any neon sign that is brought online this is the standard procedure and please be aware that this is not in our hands. Some orders will not include import fees, however for those that do have import fees it will be the customers responsibility and will not be covered by NeonHub.
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Our neon signs are all made professionally by hand, therefore everyones will be different and made to brighten up the vibe of your space.Our team accepts returns and exchanges on only faulty items, not due to a change of mind as all orders are different and not for everyone. Once all of our sales are on site it's final.If for any unusual case, our customers neon sign has arrived damaged in any way, our customers will have one week from day one of tracked delivery to make us aware via email at support@neonhub.co and we will reply as soon as we can with a replacement free of charge being delivered.For all of our neon signs we offer a 24 month guarantee, Only if the sign stops working during the first 24 months after receiving the neon sign just email us or customer support with evidence of the sign that stopped working on it's own if its an internal issue, it will be replaced if it's not an internal issue the buyer won't be approved a refund or a replacement and if not caused by the buyer we will get it replaced free of charge straight away!
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The majority of our neon signs that we sell are for internal use, which come on an acrylic panel making them easily portable. Our neon products also comes with a normal mains plug, which will allow you to plug it into an accessible plug socket. Your sign just simply needs to be fixed onto a wall or desk where you would like it to be placed. However, neon signs that are for permanent external use may require a special installation. 
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Single Color Mode

It's one solid color that will not change turn it on and off.

Visual View - https://youtu.be/HI5kQt9Tg6o


Dimmable Mode

Allows you to adjust the the brightness.

Visual View - https://youtu.be/bWdMpV_He0g


Multi Color ModeComes with 8 differ colors and modes to choose from.

Visual View - https://youtu.be/hxKBUzChmVI


Full Color Mode

Has a special mode that blends colors together and has all 8 colors and light modes.Visual View - https://youtu.be/bLT41HZlo-Q

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Product Fonts With our set designs, the fonts and styles are already set and cannot be changed. 



However, for our custom designs we can create and ship any design you could imagine in any color whether it's a logo, letters or different fonts. For our customized orders we split them into two groups. The first group is for all the text based designs using the options on the website. The second group is for the fully custom designs where we will create what you requested and give you a quote within a 12 hour period.  As you can see below is our set of font styles that we can produce for you guys, which you can choose on our customized order page.  



Please be aware that we can create almost anything you wish of. However, if none of these fonts don't meet your standards and are not to your liking please contact our team via email at custom@neonhub.co and we will find our way to assist your needs and make your design the best it can.Product :Each sign come's with 2 options either - cut to shape or whole board: Size's :


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Our neon signs are all made professionally by hand, therefore everyones will be different and made to brighten up the vibe of your space.


Our team accepts returns and exchanges on only faulty items, not due to a change of mind as all orders are different and not for everyone. Once all of our sales are on site it's final.


If for any unusual case, our customers neon sign has arrived damaged in any way, our customers will have one week from day one of tracked delivery to make us aware via email at support@neonhub.co and we will reply as soon as we can with a replacement free of charge being delivered.


For all of our neon signs we offer a 24 month guarantee, Only if the sign stops working during the first 24 months after receiving the neon sign just email us or customer support with evidence of the sign that stopped working on it's own if its an internal issue, it will be replaced if it's not an internal issue the buyer won't be approved a refund or a replacement and if not caused by the buyer we will get it replaced free of charge straight away!

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freedom to choose how and when to pay for the things you love. tabby lets you to shop now, pay later and earn cash – without the interest, fees or debt traps.


tabby is permitted by Saudi Central Bank, Shari’ah-compliant and PCI DSS certified.

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Shop now. Pay later with tabby.


We've partnered with tabby to bring you a more rewarding way to shop. tabby lets you split your purchases into 4 interest-free payments with no fees.




Here's how it works

Step 1: Choose tabby at checkout.

Step 2: Link any debit or credit card and get instant approval.

Step 3: Complete checkout and tabby will remind you when it's time to pay.





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Making upcoming payments

The best way to track your purchases and upcoming bills is by getting the tabby app.When you use Visa and Mastercard cards to shop with tabby, your payments are automatically charged.

If you paid with a MADA card, please follow the steps below:

  • Log in to the app or tabby.ai.
  • Select the ‘My Payments’ tab.
  • Choose the order you want to pay for and follow the steps to make your payment.









 

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It is! tabby does not charge interest or fees for any payments that are made on time.


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Any resident of the UAE and KSA that's over the age of 18 can use tabby.

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All refunds will be issued according to the store’s policy for returns and cancellations. Once the store has registered your return or cancellation with tabby, your refund will be processed. Here’s what you can expect with your refund: 


  • If the refunded amount is less than the remaining payments, then the remaining payments will be adjusted against accordingly.
  • If the refunded amount is more than the remaining payments, then the remaining payments will be cancelled and the rest will be refunded.
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To keep shopping safe, spending limits are based on a number of factors including the type of products you're buying, the store you're buying from and your history with tabby.

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Simply use your order number and email and the tracking number received via email on our track your order page

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